#xqn-toggle{
position:fixed;
right:20px;
bottom:20px;
width:58px;
height:58px;
border-radius:50%;
background:#d60000;
color:#fff;
display:flex;
align-items:center;
justify-content:center;
font-size:25px;
cursor:pointer;
z-index:999998;
box-shadow:0 5px 20px rgba(0,0,0,.3);
}

#xqn-chat{
position:fixed;
right:20px;
bottom:90px;
width:340px;
background:#fff;
border-radius:18px;
overflow:hidden;
display:none;
z-index:999999;
box-shadow:0 10px 30px rgba(0,0,0,.25);
font-family:Arial,sans-serif;
}

#xqn-header{
background:#d60000;
color:#fff;
padding:14px;
display:flex;
justify-content:space-between;
align-items:center;
font-weight:bold;
}

#xqn-header small{
display:block;
font-size:11px;
margin-top:3px;
}

.xqn-actions span{
margin-left:10px;
cursor:pointer;
}

#xqn-body{
height:260px;
overflow-y:auto;
padding:14px;
background:#f5f5f5;
}

.bot-msg,.user-msg{
padding:10px;
border-radius:12px;
margin-bottom:10px;
font-size:14px;
line-height:1.5;
}

.bot-msg{
background:#fff;
}

.user-msg{
background:#d60000;
color:#fff;
text-align:right;
}

#xqn-typing{
display:none;
padding:10px 14px;
background:#fff3f3;
color:#d60000;
font-size:13px;
font-style:italic;
}

#xqn-form{
padding:14px;
}

#xqn-form input,
#xqn-form textarea{
width:100%;
margin-bottom:8px;
padding:10px;
border:1px solid #ddd;
border-radius:8px;
box-sizing:border-box;
font-size:14px;
}

#xqn-form textarea{
height:70px;
}

#xqn-send{
width:100%;
background:#d60000;
color:#fff;
border:none;
padding:12px;
border-radius:8px;
font-weight:bold;
cursor:pointer;
}

@media(max-width:768px){

#xqn-chat{
width:280px;
right:10px;
bottom:78px;
}

#xqn-body{
height:200px;
}

}